Prepaid Electricity Service for a Domestic Electrical Power Supply Company

Client Profile:

Our client, a Domestic Electrical Power Supply Company, serves a specific household electric power supply industry segment. The end-users they cater to have no credit or a lower-than-required credit score, making it difficult for them to establish a traditional electric connection. These end-users are typically new entrants into the country or have struggled to maintain a proper credit score. To address this challenge, our client offers a prepaid electricity service, where users maintain a prepaid account balance to access electricity.

Pain Points:

1. Credit Risk: Due to their credit status, the end-users face difficulties in establishing a traditional electric connection.
2. Reliability: The existing system lacked reliability, leading to frequent power outages and disruptions.
3. Efficiency: The manual processes of managing prepaid accounts were inefficient and prone to errors.

Selectiva’s Approach:

Selectiva approached this situation by developing a comprehensive prepaid electricity service using advanced technology stacks. The solution aimed to address the credit risk, reliability, and efficiency issues faced by the client and their end-users.

Tech Stack:

1. Python: For backend development and automation.
2. Django: The web framework for building the application.
3. MySQL: For database management.
4. AWS: For cloud infrastructure and scalability.
5. GIT: For version control and collaboration.
6. AngularJs: For frontend development and user interface.
7. DEVOPS: For continuous integration and deployment.
8. REST Web Services: For API-based communication.
9. HTML, JavaScript, jQuery: For frontend development and user interaction.

Problem Solving:

1. Credit Risk Management: Selectiva developed a robust system to manage prepaid accounts, ensuring end-users can access electricity without needing a traditional credit check.
2. Reliability Improvement: The system was designed to minimize power outages and disruptions by integrating advanced monitoring and predictive maintenance features.
3. Efficiency Enhancement: Automated processes and real-time data analytics reduce manual errors and improve the overall efficiency of prepaid account management.

Results:

1. Improved Accessibility: The prepaid electricity service enabled end-users with no credit or low credit scores to access electricity, enhancing their quality of life.
2. Enhanced Reliability: The system reduced power outages by 15%, ensuring a more stable and reliable electricity supply.
3. Increased Efficiency: The automated processes improved the efficiency of prepaid account management by 25%, reducing manual errors and increasing customer satisfaction.
4. Cost Savings: The new system reduced operational costs by 15%, contributing to the company’s bottom line.

Conclusion:

Selectiva’s prepaid electricity service, leveraging advanced technology stacks, successfully addressed the pain points of credit risk, reliability, and efficiency for our client. The solution improved accessibility, reliability, and efficiency, resulting in significant cost savings and customer satisfaction. This case study highlights the effectiveness of Selectiva’s approach in delivering innovative solutions that meet the evolving needs of the household electric power supply industry.