In today’s digital landscape, the way businesses interact with customers is undergoing a remarkable transformation. Did you know that 67% of customers now engage with AI-powered solutions during their service experiences? This shift signifies a fundamental change in customer engagement, moving beyond simple chatbots to sophisticated AI systems that provide personalized assistance. The evolution of… Continue reading AI Customer Experience Decoded: From Basic Chat to Personal Concierge
Category: Generative AI
Introduction to Generative AI: The Future of Technology Generative AI is a groundbreaking technology that has the potential to revolutionize how we create, interact, and solve complex problems. Unlike traditional AI models that are primarily focused on analyzing and interpreting data, generative AI has the remarkable ability to generate new and original content, from text… Continue reading The Future is Now: How Selectiva’s Generative AI is Driving Business Innovation and Growth?
